Privacy Policy — X Dynamics FZE

Last Updated: 30 October 2025

1. Introduction

This Privacy Policy explains how X Dynamics FZE (“we”, “our”, “us”) collects, uses, discloses, and protects your information when you visit our website, use our applications, or engage our services.

2. Information We Collect

We may collect the following types of information:

• Personal details such as name, email, phone number, and company name when you contact us or register for services.
• Billing and payment information for invoicing purposes.
• Technical information such as IP address, browser type, and device identifiers for analytics and security.
• Service usage data for system performance and troubleshooting.

3. How We Use Your Information

We use collected data to:

• Provide, operate, and maintain our services and platforms.
• Process transactions and deliver invoices or receipts.
• Improve service quality, performance, and security.
• Communicate important updates, changes, or support notices.
• Comply with legal, financial, and regulatory obligations.

4. Cookies and Analytics

We may use cookies and analytics tools (such as Google Analytics or Matomo) to understand how users interact with our site and services. You can disable cookies through your browser settings, but some features may not function properly.

5. Sharing and Disclosure

We do not sell or rent personal data. We may share data with trusted third parties only when required to:

• Process payments or deliver contracted services (e.g., hosting providers, payment gateways).
• Comply with applicable laws or court orders.
• Protect our legal rights and prevent fraud or misuse.

6. Data Storage and Security

Your information is securely stored using encrypted systems and industry-standard protection measures. Access is restricted to authorized personnel only.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, and resolve disputes.

8. Your Rights

You have the right to:

• Request access to your personal information.
• Request correction or deletion of inaccurate data.
• Withdraw consent for marketing communications.
• Request a copy of your stored data where legally applicable.

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may include links to third-party sites or integrations (e.g., Cloudflare, Zoho, Odoo). We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on xdynamics.ae/privacy with the revised “Last Updated” date.

11. Contact Us

X Dynamics FZE
Sharjah Research Technology and Innovation Park
Sharjah, United Arab Emirates
📧 hello@xdynamics.ae | 📞 +971 600 577 778

By using our services, you consent to the data practices described in this Privacy Policy.